What our scheduling system is like
If you’re experiencing severe discomfort or are facing an emergency, we’ll do our best to schedule your appointment with Dr. Tsvetov for the same day.
We value our patient’s time and wish to help everyone without delay. However, Dr. Tsvetov sees many patients with a wide variety of specific needs, and unforeseen circumstances may occur. This often makes it difficult to predict exactly how long an appointment will take.
Whatever the case, we try as best we can to follow the set schedule and minimize wait times. We’re grateful for your cooperation and understanding.
How to cancel your appointment
Consultation Appointments
If you need to reschedule or cancel your appointment, a 48 hours notice is greatly appreciated.
Appointments that are rescheduled without a 48 hours notice will be rescheduled once as a courtesy.
Appointments that have been late rescheduled or broken twice will require a $50 booking fee that is non-refundable.
Procedure Appointments
If you need to reschedule or cancel your procedure appointment, a 48 hours notice is greatly appreciated.
Procedure appointments that are rescheduled without a 48 hours notice will be rescheduled once as a courtesy.
Procedure appointments that have been late rescheduled or broken twice will require a 10% treatment cost deposit as a booking fee upfront.